At MudahKing, your privacy is not merely a clause in a legal document — it is a genuine commitment we uphold every day. This Privacy Policy transparently explains how we collect, use, store, and protect your personal information.
A summary of how we handle your data responsibly
All personal data transmitted between your device and the MudahKing is encrypted using 256-bit SSL technology. Stored data is further protected with an additional encryption layer at the database level.
You have the right to access, correct, or request the deletion of your personal data at any time. MudahKing will process your request within 14 business days.
MudahKing does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you — it is not our business commodity.
All personal data of Malaysian players is stored on servers located in Malaysia or in data zones that comply with Malaysian data protection laws, ensuring local legal protections apply at all times.
MudahKing only collects data that is genuinely necessary to provide services to you. We do not request information that is excessive or irrelevant to platform operations.
You may stop receiving marketing communications from MudahKing at any time via the unsubscribe link in our emails or by contacting our support team directly.
Player privacy is not a trivial matter to MudahKing. In today's digital world where personal information can easily be misused, we understand how important it is to know exactly who holds your data, what it's used for, and how it's protected. That's why we've written this Privacy Policy in clear, straightforward language — free from confusing legal jargon.
This Privacy Policy describes the personal data collection and management practices of MudahKing which operates the online entertainment platform at mudahking.biz. This policy applies to all users of our platform — whether you are a casual visitor, an active registered member, or a player in the process of registering.
MudahKing collects personal data in three main ways: data you provide directly, data collected automatically, and data obtained through the identity verification (KYC) process.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth | Account verification, KYC, fraud prevention |
| Contact Data | Phone number, email address, residential address | Account communications, transaction notifications |
| Financial Data | Bank account number, bank name, transaction records | Processing deposits and withdrawals of RM |
| Technical Data | IP address, browser type, operating system, device | Security, fraud detection, analytics |
| Behavioural Data | Games played, session duration, wagering amounts | Responsible gaming, service improvement |
| Communication Data | Live chat records, support emails, feedback | Customer service improvement, staff training |
MudahKing uses the data collected for the following purposes, all of which are directly related to delivering the platform's services to you:
MudahKing does not sell or trade your personal data. However, in certain limited circumstances, we may share data with trusted third parties:
MudahKing continually invests in security infrastructure to protect your data. The measures we employ include:
MudahKing uses cookies and similar tracking technologies to enhance your experience on our platform. Here are the types of cookies we use:
As the owner of your personal data, you have the following rights under Malaysia's PDPA 2010, which MudahKing fully respects:
To exercise any of the above rights, contact us by email at support@mudahking.biz or via live chat. We will process your request within 14 business days.
MudahKing does not retain your personal data any longer than necessary. The following are the data retention guidelines we follow:
Platform MudahKing is strictly for users aged 18 years and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18. Should we discover that data from an underage individual has been collected, it will be deleted immediately and the account in question will be terminated. If you are a parent or guardian and believe your child has registered on our platform, please contact our support team immediately at support@mudahking.biz.
MudahKing reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any material changes will be communicated to registered players via in-platform notifications or email at least 14 days before the changes take effect. The "Last Updated" date at the top of this document will always reflect the latest version. We encourage you to review this page periodically. Continued use of the platform following any changes will be deemed acceptance of the updated terms.
For any enquiries, complaints, or requests relating to this Privacy Policy or the management of your personal data, you may contact MudahKing through the following channels:
Frequently asked questions from Malaysian players
Your privacy and security are our top priority. Create an account at MudahKing today and enjoy a safe, transparent, and exciting gaming experience alongside more than 500,000 Malaysian players.